commercetools – we are:
- The competitive sort: We didn’t become the fastest-growing, highest ever valued SaaS software company in digital commerce with nearly 100% year-over-year growth by sitting on the sidelines.
- Inspired: Continually exploring what’s possible — the innovators of headless commerce, the visionaries behind MACH — our patented tech has radically disrupted the world of enterprise ecommerce software – and we are just getting started.
- Valued: Smart, strong, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of caring.
- Driven: We push the limits, technology, and ourselves to retain the trust of some of the world’s leading and fastest growing brands every single day.
The Opportunity:
Our Marketing Operations team is growing and we are looking for a Marketing Operations Manager to support our BDR’s and Campaign managers. In this role, you will be responsible for reporting, optimisations, and further development of our ongoing inter-departmental processes. Join our motivated team of young professionals and be part of the fastest growing eCommerce software company!
Your Mission:
- Responsible for the design, implementation, and documentation of new processes for the global Marketing department (from the conception of a process to the achievement of objectives)
- Tool ownership, use cases, and administration across the entire Marketing department
- Define KPIs and implement a reporting structure to maintain overall efficiency and effectiveness
- Development of reports and analyses, presenting your results reliably and convincingly across all hierarchical levels and solving problems as soon as they arise
- A flexible schedule in terms of regular business hours to support Marketing teams in EMEA, APAC, and the Americas
Team Values:
- Positivity. Negativity is the enemy of progress.
- Trust & Transparency. Promote direct and continuous feedback.
- Learning. Be proud if you’ve failed at something. Think big, start small, learn fast!
What you need to succeed:
- Around three years of relevant professional experience in a comparable (Marketing Operations) position in an agile environment (e.g. SaaS)
- Experience in designing and developing lead management processes, reportings, and tools, especially with Tableau, Salesforce and Hubspot as the major Sales & Marketing systems
- Analytical, conceptual competence, technical understanding, a strong customer orientation, and passion make you stand out
- Ability to work and influence cross-functionally at multiple levels, to communicate with internal stakeholders such as sales, partner management, and experience in change management (managing change)
- Excellent organizational, planning and management skills
- Experience with Jira is desirable, as we document all processes in Jira
- High level of verbal, written, and interpersonal communication skills in English
- Strong business acumen and entrepreneurial thinking
- Collaborative mindset, you do not lose sight of your own goals but are always available for your team
- Flexibility, readiness to work with different time zones and high willingness to travel (especially in the first months of onboarding)
Desirables / Nice-to-haves:
- Knowing German is a plus
- Experience with Jira is desirable, as we document all processes in Jira
- Experience with Hubspot
We care about your Growth and Well-being
☀️ Remote Work: Up to 60 days/year from a country different from your base country
💻 Open Learning & Development Budget
📚 ct Academy: Regular internal training sessions
🙌 Our Benefits: Check them out here
⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees
🚀 Mindset & Growth: A diverse workspace with an open, international culture & learning environment
Are you ready? Come grow with us!
If you have any questions about this position, please reach out to our Talent Acquisition Manager – Arif – via email: arif.jaganjac@commercetools.com
🔍 Are you looking for something else? Check out our Career Page and our Website for more information.
We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.
commercetools celebrates being a diverse environment and is proud to be an equal opportunities employer. If your professional profile aligns with our specific hiring requirements and company culture, then we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.
