Client Services Agent for Hebrew or Dutch (m/f/d) Social Media

Client Services Agent for HEBREW (m/f/d) Social Media

Homeoffice – anywhere in Germany

As Client Services Agent for HEBREW  or DUTCH (m/f/d) Social Media you are the face of the largest social media platform. Your passion for customer service transforms every customer contact into a personal and outstanding customer experience.

Your Job

• You will be single point of contact for advertisers and agencies (SMB) for different types of inquiries in HEBREW or DUTCH
• You are putting together solutions to support and expand your customers self-serve advertising customer base
• You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
• You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products

Your Skills

• Degree in Marketing, Economics or any other relevant fields nice to have
• Working Experience in Digital Marketing is a plus
• Fluency in HEBREW or DUTCH and minimum B2 in English
• Professional customer service skills
• Ability to multitask & work under pressure, fast learner and diligent worker
• A valid Working Visa for at least the next 6 months

Our Offer

• Above-average salary – 2500€ gross with a commitment of 40 hours/week
• 40€ voucher card for commercial vendors – with 100% attendance
• Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
• Paid project training and ongoing training
• Development opportunities within the company
• A works council caring for you
• The diversity and security of a global world leader